To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please contact us!

 When will I receive my order?

Your order is very important to us. Please note that due to incredibly high demand your item may take up to 5-10 business days to arrive. However, most of the time our products will arrive a lot quicker, just be aware sometimes it is out of our control. So you do not need to worry if your order does not arrive next day! This doesn’t include our 1-2 day processing time.

 

Rest assured, all orders comes with a Tracking Number. So you can shop with a peace of mind!

 

We can track our orders and keep you updated!

What is my Tracking Number?

Your Tracking Number will be emailed to you within 1-3 business days after your order.

 

Please reach out to our friendly customer experience team if you did not receive it after 7 days!

How Can I Contact Prime picks?

FAQ related to PRODUCT:

1. How does the Magic Electric Mason Jar Vacuum Sealer work?

The sealer uses a powerful vacuum to remove air from your mason jars, creating an airtight seal that helps preserve the freshness of your food. Simply attach the sealer to the jar lid, press the button, and let the machine do the rest!

 

2. What types of mason jars are compatible with this sealer?

Our sealer is compatible with most standard-sized mason jars, including regular mouth and wide mouth jars. Please ensure your jars have a smooth rim for a perfect seal.

 

3. Can this sealer be used for both wet and dry foods?

Yes! The Magic Electric Mason Jar Vacuum Sealer is perfect for sealing both wet and dry foods, keeping them fresh and preventing spoilage.

 

4. How long does the vacuum seal last?

When properly sealed, the vacuum can help preserve food for weeks or even months, depending on the type of food and storage conditions.

 

5. Is the sealer easy to clean?

Absolutely! The sealer is designed for easy cleaning. Simply wipe the exterior with a damp cloth after each use. The vacuum attachment can be rinsed under water.

 

6. Does the sealer require batteries or is it rechargeable?

The Magic Electric Mason Jar Vacuum Sealer is rechargeable via USB, making it convenient and eco-friendly. A full charge will give you multiple sealing sessions.

 

7. How long does it take to vacuum seal a jar?

On average, it takes about 10-15 seconds to fully vacuum seal a jar, depending on its size and contents.

 

8. Is there a warranty or return policy?

Yes, we offer a 30-day satisfaction guarantee and a 1-year limited warranty on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund.

 

Course

 

1. What is the course about?
The course covers essential topics like Personal Hygiene, food storage, food handling, Temperature Control and Cleaning designed to enhance your kitchen practices.

2. How much does the course cost?
The course is completely free with your purchase of the Jar Sealer. It has a value of $6.50.

 

3. How do I receive the course?
You will receive the course via email after your purchase. Check your inbox for the access link.

 

4. How many modules are included in the course?
The course includes over 10 informative modules to help you get the most out of your Jar Sealer.

 

5. Can I access the course on any device?
Yes, you can access the course on any device that supports email and web browsing.

 

6. Is there a time limit to access the course?
No, you can access the course at any time. It’s yours to keep and review as often as you like.